Queensland tourism businesses thrive on our State’s natural advantages; however the industry and your business can also be affected by a wide range of natural and man-made risks and emergencies.
It’s not a matter of if your business will be affected, but when. Your employees, customers, competitors and the local community may also be affected.
Planning and preparing before a natural disaster or crisis happens can ensure that your business recovers quickly. It is important that your business has thought about what to do and how to interact with your guests before a crisis presents itself.
Here are some useful resources from the authorities to help you prepare, respond and recover faster.
Take the stress out of disaster management by investing a couple of hours in the proven CrisisReady planning process!
Delivered by EarthCheck’s Dr Natasha Montesalvo, one of Australia’s leading tourism risk and resilience experts, these practical, online tutorials will step you through the stages of preparing for whatever the future holds.
You’ll finish the tutorials with a Business Continuity Plan and access to the Scenic Rim’s CrisisReady app, giving you a disaster HQ in the palm of your hand.
For comprehensive information on how to prepare for risks and emergencies, visit Get Ready Tourism and Get Ready Queensland; resources provided jointly by the Australia and Queensland Government’s under the Disaster Recovery Funding Arrangements (DRFA).
The Tourism Crisis Communication Toolkit assists Regional Tourism Organisations to prepare for, respond to and recover from potential crises and disasters. It outlines the roles, responsibilities and suggested actions your RTO should take to manage crisis events.
Business continuity planning involves developing a practical plan for how your business can prepare for, and continue to operate after an incident or crisis. Your business continuity plan will help you to:
Your plan will help your business recover quickly if an incident does happen. You may not be able to predict every kind of incident that could threaten your business, but you can develop a plan that covers a range of incidents.
For assistance on how to prepare your business continuity plan visit Business Queensland.
For emergency plans and other response and recovery materials, read Tourism Australia’s ‘Don’t Risk It!’ guide. It includes preparation and recovery checklists, and plans for risk management, crisis communication and business recovery.